syncthing/.github/ISSUE_TEMPLATE.md

### DO NOT REPORT SECURITY ISSUES IN THIS ISSUE TRACKER

Instead, contact security@syncthing.net directly - see
https://syncthing.net/security.html for more information.

### DO NOT POST SUPPORT REQUESTS OR GENERAL QUESTIONS IN THIS ISSUE TRACKER

Please use the forum at https://forum.syncthing.net/ where a large number of
helpful people hang out. This issue tracker is for reporting bugs or feature
requests directly to the developers. Worst case you might get a short
"that's a bug, please report it on GitHub" response on the forum, in which
case we thank you for your patience and following our advice. :)

### Please use the correct issue tracker

If your problem relates to a Syncthing wrapper or [sub-project](https://github.com/syncthing) such as [Syncthing for Android](https://github.com/syncthing/syncthing-android/issues), [SyncTrayzor](https://github.com/canton7/synctrayzor) or the [documentation](https://github.com/syncthing/docs/issues), please use their respective issue trackers.

### Does your log mention database corruption?

If your Syncthing log reports panics because of database corruption it is most likely a fault with your system's storage or memory. Affected log entries will contain lines starting with `panic: leveldb`. You will need to delete the index database to clear this, by running `syncthing -reset-database`.

### Please do post actual bug reports and feature requests.

If your issue is a bug report, replace this boilerplate with a description
of the problem, being sure to include at least:

 - what happened,
 - what you expected to happen instead, and
 - any steps to reproduce the problem.

Also fill out the version information below and add log output or
screenshots as appropriate.

If your issue is a feature request, simply replace this template text in
its entirety.

### Version Information

Syncthing Version: v0.x.y
OS Version: Windows 7 / Ubuntu 14.04 / ...
Browser Version: (if applicable, for GUI issues)
issue_template: Clarify what to post and not post GitHub-Pull-Request: https://github.com/syncthing/syncthing/pull/4416 2017-10-12 09:14:21 +02:00			`### DO NOT REPORT SECURITY ISSUES IN THIS ISSUE TRACKER`

			`Instead, contact security@syncthing.net directly - see`
			`https://syncthing.net/security.html for more information.`

			`### DO NOT POST SUPPORT REQUESTS OR GENERAL QUESTIONS IN THIS ISSUE TRACKER`

			`Please use the forum at https://forum.syncthing.net/ where a large number of`
			`helpful people hang out. This issue tracker is for reporting bugs or feature`
			`requests directly to the developers. Worst case you might get a short`
			`"that's a bug, please report it on GitHub" response on the forum, in which`
			`case we thank you for your patience and following our advice. :)`

github: Mention auxiliary projects and db corruption in issue template (#5081) Add a section on using the correct issue tracker Add a section on database corruption 2018-07-26 20:05:56 +02:00			`### Please use the correct issue tracker`

			`If your problem relates to a Syncthing wrapper or [sub-project](https://github.com/syncthing) such as [Syncthing for Android](https://github.com/syncthing/syncthing-android/issues), [SyncTrayzor](https://github.com/canton7/synctrayzor) or the [documentation](https://github.com/syncthing/docs/issues), please use their respective issue trackers.`

			`### Does your log mention database corruption?`

			If your Syncthing log reports panics because of database corruption it is most likely a fault with your system's storage or memory. Affected log entries will contain lines starting with `panic: leveldb`. You will need to delete the index database to clear this, by running `syncthing -reset-database`.

issue_template: Clarify what to post and not post GitHub-Pull-Request: https://github.com/syncthing/syncthing/pull/4416 2017-10-12 09:14:21 +02:00			`### Please do post actual bug reports and feature requests.`
issue_template: Add note about using forum for support 2016-03-23 21:50:52 +01:00
			`If your issue is a bug report, replace this boilerplate with a description`
Remove one apostrophe in and reformat ISSUE_TEMPLATE 2016-03-08 08:23:00 +01:00			`of the problem, being sure to include at least:`

Add ISSUE_TEMPLATE Template for newly created issues. We want this text to be short and clear and request the required information from the user, and also be clear that it is a template and should be removed/replaced in the actual issue before saving... 2016-02-21 05:57:17 +01:00			`- what happened,`
			`- what you expected to happen instead, and`
			`- any steps to reproduce the problem.`

Remove one apostrophe in and reformat ISSUE_TEMPLATE 2016-03-08 08:23:00 +01:00			`Also fill out the version information below and add log output or`
			`screenshots as appropriate.`

			`If your issue is a feature request, simply replace this template text in`
			`its entirety.`
Add ISSUE_TEMPLATE Template for newly created issues. We want this text to be short and clear and request the required information from the user, and also be clear that it is a template and should be removed/replaced in the actual issue before saving... 2016-02-21 05:57:17 +01:00
			`### Version Information`
Remove one apostrophe in and reformat ISSUE_TEMPLATE 2016-03-08 08:23:00 +01:00
Add ISSUE_TEMPLATE Template for newly created issues. We want this text to be short and clear and request the required information from the user, and also be clear that it is a template and should be removed/replaced in the actual issue before saving... 2016-02-21 05:57:17 +01:00			`Syncthing Version: v0.x.y`
			`OS Version: Windows 7 / Ubuntu 14.04 / ...`
Remove one apostrophe in and reformat ISSUE_TEMPLATE 2016-03-08 08:23:00 +01:00			`Browser Version: (if applicable, for GUI issues)`